8/05/2011

Chef's Light 5 LED Flexible Neck Clamp-On BBQ Grill / Work Light Review

Chef's Light 5 LED Flexible Neck Clamp-On BBQ Grill / Work Light
Average Reviews:

(More customer reviews)
While America's Test Kitchen (ATK), the PBS cooking series, rated the Camp Chef Grill Lamp (Model-3 LITE) as "Highly Recommended", I have a different rating -- POOR.

ATK tested several grill lights and the Camp Chef was the only lamp they tested that received a "Highly Recommended" rating.

My poor experience started the instant I unpacked the new light.The plastic battery cover was so poorly made that a 2mm gap existed, which would allow water to stream in if it got wet.The second time I snapped the battery cover on, one of the two tiny plastic tabs that holds it in place cracked, making the battery cover fall off any time it was not upright. So I needed to add a piece of packing tape to make it stay on.

The next thing you need to do is to connect the lamp's plastic mounting piece to the plastic mounting bracket. I connected the lamp to the bracket and then to the grill, and decided I needed to remount it another way. When I disconected the lamp from the bracket, part of the plastic groove in the plastic holder broke.So in the first 60 seconds, two pieces had already broken, making the light virtually unusable.

The light mounting bracket is also poorly designed, not effectively fitting "any outdoor grill" such as my Vermont Castings grill. IT was impossible to mount the light anywhere near the grill other than on the handle, which is unsightly and would get in the way while cooking.The only other place to mount it would be on the far side of the shelf, but then the lamp is too far away from the grill to shine effectively.

The light's mounting housing is made from plastic, not metal, making all the parts suspetable to cracking with gentle or normal use.A metal housing and mounting gear connector (or a one piece design) all made out of metal would make this light much more durable.Also, a bracket that allows the user to drill a hole and mount the light anywhere they want would be a perfect solution.

I called Camp Chef's customer service dept. and requested a replacement after mentioning my issues.They informed me that I could ONLY return it to the seller for replacement.When I mentioned I bought it "new" from an online eBay retailer, I was told they couldn't help me.So much for standing behind their "great" product.

So I had a bad user experience with the product, two pieces broke during the first use, I had a bad customer service experience and the light is now unusable.

My rating: POOR - NOT RECOMMENDED - DO NOT BUY.

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Product Description:
Enjoying great food can now be enjoyed at any time, day or night. The Chef's Light flexible lamp is perfect for early morning breakfast feasts or late night cookouts. Cooking outdoors has never been so easy!Make nighttime or early morning outdoor cooking easier with this clip-on flexible chef's light. Designed with an adjustable base clamp so it will attach to virtually any surface, the light features five LED lights and a flexible arm so it can be pointed where you need it. Can also be used in any scenario where additional, focused light is needed. Hobbies, workshops, etc.

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